Business Development Director

    • Job Tracking ID: 513029-804176
    • Job Location: Boston, MA
      Portsmouth, NH
    • Job Level: Any
    • Level of Education: Any
    • Job Type: Employee
    • Date Updated: May 17, 2022
    • Years of Experience: 5 - 7 Years
    • Starting Date: ASAP
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Job Description:


Mad*Pow’s greatest asset is our people. We are a purpose-driven, strategic design consultancy working with industry leaders to create social impact. Since 2000, we have leveraged strategic design and the psychology of motivation to create innovative experiences and compelling digital solutions that are good for people and good for business.

As our Business Development Director, you will generate leads, get appointments, foster internal and external relationships, and book revenue. Your primary responsibility will be to find new targeted prospects, as well as lead efforts to expand into several growth categories, developing rapport and pitching our services to key decision makers, and ultimately, closing new business.

This is a full-time position reporting to the VP of Business Development. Our offices are based in Boston, MA and Portsmouth, NH offices, but we are open to remote working arrangements for the right candidate. If you are curious, collaborative, and confident, with high emotional intelligence and a passion for empowering others, you might be Mad*Pow’s next addition. 


What you’ll do:

  • Lead Generation: Work collaboratively to identify accounts of interest and prospect lists for cold calling, email outreach and other means of communication. You will be responsible for outreach via phone and email, networking, representing Mad*Pow at industry events, building interest, booking appointments, recommending services, identifying projects and opportunities, and following up. Collaborate with marketing and client experience teams to establish/maintain thought leadership and credibility, and build stronger client relationships.
  • Pitch Process Leadership & Project Scoping: Coordinate and motivate all Mad*Pow players involved in the sales process – including client experience partners and subject matter experts -- to best represent Mad*Pow, our capabilities, and our core values. Collaborate to appropriately qualify and scope work using the tools that we have developed.
  • Pre-Engagement Management: Manage all the proposal revisions, legal document reviews, and follow-ups involved in booking business, providing an initial review/sanity check, getting them to the right people for review, and following up to make sure that everything that should be in place is in place and delivered at the right time.
  • Transition to Delivery: After closing a piece of new business, meeting with the delivery team members assigned to the project to share any relevant background/context, review project activities & deliverables, discuss the proposed project timeline, share any background on the client players involved, and share background documents/existing research, in order to ensure that they have everything they need to achieve a successful start to the project.
  • Sales Process Improvement: Contribute feedback, ideas, and assistance in improving the sales process, collaborating with marketing to improve efficacy, and executing on an account planning and management program at Mad*Pow in coordination with other sales and delivery team members. Refine and improve the process by which prospect lists for cold calling, email outreach and other means of communication can be built.
  • Travel: In this position you must be willing to travel for prospect and client appointments, pitches, and industry events around the country. We will always try to work within reasonable scheduling constraints, and conduct appointments virtually if/when needed based on the current state of Covid-19.

Experience and Skills

What you’ll need:

  • Background
    • 5-10 years’ experience selling consultative services
    • Ability to write proposals, including SOWs and RFP responses
    • Experience managing multiple deals / projects at one time
    • Ability to take multiple data points and translate them into a cohesive sales story
    • Experience navigating challenging conversations with the end goal on a successful outcome
    • Mission-driven - passionate about making strong strategic alignment / cultural fit
  • Skills
    • Excellent written and oral communication skills with the ability to collaborate often and effectively with team members and clients
    • Exceptional organization
    • Critical and creative thinking
    • Impeccable professionalism, as the face of our company to the market
    • Ability to handle the fast pace of an agency environment
  • Technical Skills
    • Ability to work across a variety of virtual meeting platforms
    • Experience with Hubspot or other CRM a plus
    • Experience with Slack

Job Benefits

What Mad*Pow is all about:

Mad*Pow leverages strategic design and the psychology of motivation to create innovative experiences and compelling digital solutions that are good for people and good for business. To give a sense of what our team is all about, these are the values that guide our work:

  • Deliver design excellence 
  • Thrill clients 
  • Thrive in an empowering work environment 
  • Adapt to emerging market trends and innovate continuously 
  • Build trust through open and honest communication 
  • Focus on profits, stability, and responsible growth 

Why work with us?

We are a laid-back company that prides itself on working hard to deliver high-quality work while maintaining a positive work/life balance. We have a family-first mentality, and with this comes excellent benefits, including the following:

Financial Wellbeing

  • Competitive & equitable pay
  • 401(K) with company match
  • Employer-paid life insurance

Health and Wellness

  • Health, dental, vision, and accident insurance available to all employees and dependents
  • Health Reimbursement Arrangement (HRA) plan
  • Health savings account (HSA) and flexible spending account (FSA)
  • Employer-paid Employee Assistance Program (EAP)

Flexibility and Time Away:

  • Flexible vacation policy
  • Flexible work hours and/or remote work arrangements
  • Paid leave benefits including parental leave, family caregiver leave, disability, sick pay, bereavement, and jury duty
  • Extended company holidays
  • Company-wide winter break
  • Summer Fridays
  • Paid volunteer time

Professional and Personal Development:

  • Annual continuing education stipend
  • Collaborative workshare sessions
  • Cross-department training

EEO Statement:

Mad*Pow is a proud Equal Opportunity Employer, and our goal is to be a diverse workforce that is representative, at all job levels, of the people we serve and the work we design. At Mad*Pow, we celebrate difference and thrive on it for the benefit of our employees, our designs, and our clients. We know how important it is not only to include, but to actively seek out a diversity of opinions and voices.

We want to hear from you regardless of your race, religion, national origin, sex, gender identity, sexual orientation, disability, age, veteran status, or any other applicable legally protected characteristics.